ARRIVAL:
To guarantee an intensive cleaning of your room, the Check-in starts from 03:00 p.m. at the earliest.
Bars:
Our all-inclusive guests receive coffee and local drinks from the all-inclusive drinks menu.
Our half-board guests choose their drinks from our à la carte catalog with an extra charge.
BEACH:
Swimming in the sea is only permitted in the presence of the lifeguard from 10:30 a.m. to 05:30 p.m.
The instructions of the lifeguards on the beach must be followed and/or the flags indicating the conditions for safe swimming:
For safety reasons, swimming in the pool or sea after eating food or consuming alcohol is not permitted.
BRACELET:
Upon arrival, you and your family will receive a bracelet which serves as a room key and allows our employees to recognize you as an all-inclusive or half-board guest.
This bracelet is your “passport” in all our All-Inclusive departments.
Do not remove it before your departure. Once cut, it is no longer valid.
The bracelet is anti-allergic and waterproof.
Please note that on your departure day, your bracelet must be removed at the reception.
DEPARTURE:
On the day of departure, please leave your room by 11:00 a.m.
If you wish luggage service on your departure day, please inform the reception one day in advance.
We kindly ask you to keep the balcony or entrance door open when you leave the room.
LOUNGERS & UMBRELLAS:
Our hotel has a limited number of sunbeds and umbrellas around our pools.
Quiet and shady areas can also be found in the tamarisk grove on the beach and in our spacious park under the trees.
If you would like to have a lounger there, please contact our pool staff at any time.
Due to legal requirements, it is mandatory to maintain the minimum distance between the sunbeds.
Lunch BASKETS* (only for all-inclusive guests)
Orders until 06:00 p.m. at the reception desk, one day in advance.
POOL:
Open daily from 10:00 a.m. to 05:30 p.m.
For safety reasons, the pool may only be used during opening hours and in the presence of a lifeguard (10:00 a.m. – 05:30 p.m.).
Parents are responsible for their children. The pool lifeguards’ instructions must always be followed.
Our pool staff clean the pool area and the beach from 06:30 – 08:30 a.m.
Please do not occupy sunbeds by the pool or on the beach before 08:30 a.m.
The hotel accepts no responsibility for lost towels or private items.
To avoid injuries caused by broken glass in the pool areas, please use only the yellow plastic glasses provided at our bars and return them after use.
RESTAURANT:
Main Restaurant:
Guests with Half Board: Half board includes breakfast and dinner in the main restaurant.
Drinks, additional meals and snacks will be charged.
Please always show your bracelet before ordering.
All-inclusive guests can only order one drink at a time; each family member must order individually. Bulk orders are not possible.
We kindly ask for appropriate clothing during dinner in our restaurants.
ROOM SERVICE:
Due to new regulations of the Greek government and for your safety as well as that of our employees, your room will be cleaned every three days.
If you wish a different cleaning schedule, please contact the reception (Tel. 0).
SPA & WELLNESS CENTER (Tel. 523): 10:00 a.m. – 06:00 p.m.
Spa treatments and massages are available only after consultation with the staff of the “Aegeo Spa”.
Safety Information:
Please familiarize yourself with the safety instructions on the back of your room door.
Further information on our Covid-19 measures can be found at www.sitiabeach.gr.
In the event of an accident, the hotel assumes no responsibility for failure to comply with the above rules.
Calls:
Reception: 0 and 502 / Room to room: just dial the room number.
Rooms with letters: A = 19 + number / B = 39 + number / O = 29 + number
Example: A2 = 192, B1 = 391, O1 = 291
Outside calls: 9 / France 0033, Sweden 0046, Norway 0047, Denmark 0045, Great Britain 0044, USA 001
Contact: